Condizioni di servizio

Il y a en effet plusieurs corrections cruciales à apporter. Votre texte actuel mentionne des lois américaines et un nom d'entreprise ("Horizon Poncho") qui ne correspondent pas à votre situation. En tant que micro-entreprise française, vos Terms of Service doivent impérativement être régis par la loi française.

Voici une version corrigée, professionnelle et adaptée à Vandolia.


Terms of Service

OVERVIEW

This website is operated by Vandolia. Throughout the site, the terms "we", "us" and "our" refer to Vandolia. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

 

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made. You agree to provide current, complete, and accurate purchase information for all purchases made at our store.

SECTION 4 - PRODUCTS AND PRICING

Prices for our products are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products. All descriptions of products are subject to change at any time without notice.

SECTION 5 - TAXES (VAT)

Vandolia is a French micro-enterprise. According to Article 293 B of the French General Tax Code (CGI), VAT is not applicable. Prices are displayed net of tax. For international orders, any customs duties or local taxes remain the sole responsibility of the customer.

SECTION 6 - RIGHT OF WITHDRAWAL

In accordance with European law, you have 14 days from the receipt of your items to exercise your right of withdrawal. Please refer to our Refund Policy for specific instructions.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, in compliance with the GDPR (General Data Protection Regulation).

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France. Any disputes will be subject to the exclusive jurisdiction of the French courts.

SECTION 9 - DISPUTE RESOLUTION

In the event of a dispute, we encourage you to contact us first at info@vandolia.com. You also have the right to access the European Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

Contact 

Shop Name: Vandolia

Address: 37 Avenue de Bretagne, 13600 La Ciotat, France

Email: info@vandolia.com 

Phone: +33 7 83 50 98 01

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET) We strive to respond to your email within 1 to 2 business days.